---
title: Account and sign-in
description: Answers about a Frely account: how to create it, how to sign in, how to keep it safe, and how to close it.
applies_to: any
updated: 2026-10-26
order: 1
---

# Account and sign-in

## How do I get a Frely account?
<!-- id: create-account -->

Open the User Console and use the sign-in flow. New accounts use the registration or Team invitation entry the site offers. While sign-up is invite-only, request early access on the early-access page and Frely emails the invite.

Related: [Request early access](https://frely.cloud/early-access/)

## Is there an age requirement?
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Yes. The Service is for people aged 18 or older. You must give accurate account information and keep control of your credentials, API keys, devices and sessions.

Related: [Terms of Service](https://frely.cloud/terms/)

## I cannot sign in. What should I do?
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Use the feedback on the sign-in page, the password-recovery flow, or your Team invitation. The Frely website never asks you to send a password by email. If none of these works, email support with your account email or username and when it happened (with your time zone).

Related: [Contact support](https://frely.cloud/support/)

Console: [Account security](https://frely.cloud/user/account/security)

## I think my account or an API key was compromised.
<!-- id: compromise -->

Revoke the API key in the console and email support right away. You are responsible for activity done with your account or API credentials, so a suspected compromise must be reported.

Related: [Contact support](https://frely.cloud/support/) · [Terms of Service](https://frely.cloud/terms/)

Console: [Your API keys](https://frely.cloud/user/account/keys)

API tools: `keys.list`, `keys.set_status`, `keys.revoke`

## Can I close my account or delete my data?
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Email support with your request. Frely may ask for information to verify it is you. Records Frely must keep for payment, accounting, security, fraud prevention, dispute, legal or audit reasons are not deleted on request.

Related: [Contact support](https://frely.cloud/support/) · [Privacy Policy](https://frely.cloud/privacy/)